Codee Refund Policy

Digital service principle

• Codee services are custom digital work. Once a custom product, hosted page, guidebook delivery, or delivery-room handoff begins, refunds may be limited.
• If Codee cannot deliver the purchased service scope, the customer should receive a fix, replacement delivery, credit, or refund review.
• Duplicate payments and obvious checkout errors should be reviewed quickly and corrected when verified.

Subscriptions and hosting

• Hosting and support subscriptions should include a clear cancellation path.
• Past hosting/support periods are generally not refundable after service access was available, unless required by law or approved by owner review.
• Chargebacks, fraud, abuse, or policy violations can pause support and delivery until resolved.

How to request review

Use the delivery room or Codee support request with the customer email, checkout/session ID, service lane, issue, and requested resolution.